We keep your details focused on delivering thoughtful arrangements—nothing more. Here’s how we handle information when you shop with us.
What we collect
We collect the basics needed to prepare your flowers and keep you updated—name, contact details, delivery address, and order notes.
When you browse our site, we use lightweight analytics to understand page performance and design preferences without building personal profiles.
- Payment details are handled securely by our payment partners; we do not store full card numbers.
- We keep chat or form messages only as long as needed to assist you.
How we use your information
Your details help us confirm orders, coordinate delivery, and share care instructions for your arrangements.
We may send updates about new collections or studio news, and you can opt out of marketing anytime.
- Data is accessed only by team members who need it for fulfillment or support.
- We never sell your information and only share it with trusted partners required to deliver your order.
Your choices and rights
You can request access, correction, or deletion of your personal information by contacting us.
If you disable cookies in your browser, some site features may be limited, but core shopping will continue to work.
- To make a data request, email us with the subject “Privacy Request” so we can respond quickly.
- We keep transaction records only as long as required for legal and accounting purposes.
Contact and updates
If you have privacy questions, please reach out—we review this policy regularly to keep it current.
- Phone: +66870755036 (call or text) for privacy inquiries.
- WhatsApp: +66870755036
- We will post any material changes to this page and update the effective date.